General/FAQ

Achievement Levels and Achievement Bonuses
When you receive a Virtual Gift, you get Experience Points, or "XP" As you accumulate more XP, you could unlock an Achievement Level! The first ti...
Thu, 24 Sep, 2020 at 10:24 AM
How do I cancel my Pro auto-renew?
Disabling renewal steps can be different depending on how you subscribed.  Please see below for the steps that apply to you Credit/Debit Card Sign in...
Tue, 19 Oct, 2021 at 6:50 PM
How do I turn off coins auto-recharge?
You purchased coins and want to know how to turn off the auto-recharge feature? Well you can do this in a couple of ways. 1. At the time of purchase When ...
Wed, 20 Oct, 2021 at 5:39 PM
I forgot my Password and Nickname! Where can I set a new one?
It's ok! We've all been there. If you need to reset your password, you can find a "forgot password" link in one of two places: 1. CAMFR...
Tue, 19 Oct, 2021 at 5:27 PM
How do I permanently delete my account?
        Taking off? We understand and we hope you come back! If you've made up your mind and you wish to permanently delete your account, you can ...
Tue, 19 Oct, 2021 at 5:58 PM
Someone who hasn't signed on in a long time has the username I want, can I have it?
No, usernames can't be reused except in extremely rare cases.  If you have any questions please reach out to helpdesk@camfrog.com.
Tue, 19 Oct, 2021 at 6:03 PM
Can I transfer one account to my other account?
We understand that you want a change of pace and registered a new username.  You are more than welcome to register a new account for free or even 2, but unf...
Tue, 19 Oct, 2021 at 7:12 PM
Why can't I type a capital Z in a chat room?
In the Camfrog for Windows app, you can assign hotkey combinations to certain common actions. By default "SHIFT + Z" is set as a hotkey for Push T...
Tue, 22 Sep, 2020 at 8:57 AM